Meet Our Team

From our office in Bristol, Smooth IT is made up of a close-knit team of experts, who share the company’s values and beliefs. We’re friendly, approachable and professional. We think it’s important to put faces to names, so here we are – we look forward to meeting you.

Dan Best

Dan Best

Director

I co-founded Smooth IT in 2000 with Tim. I’m responsible for the day-to-day running of the company and I’m passionate about offering the right technology for any given situation. I think every business has the right to a tailor-made solution, and that’s the ethos that I hope lies at the heart of what we do. When I’m away from the office, you’ll find me with my family, or on a bicycle, or playing guitar with a local band.

Tim Bryant

Tim Bryant

Director

Ever since my parents bought me a Dragon 32 (remember those?) in 1984, I have been hooked on computing. Sixteen years later my dream of owning my own computer company came true. I am very proud that, together, Dan and I have been able to create an organisation that offers every type of service relating to the ever-expanding IT industry. When I’m not listening to live music or playing golf, I’m playing poker – which requires far more skill than you might think!

Pat Jefferies

Pat Jefferies

Software Developer

I joined Smooth IT 2 years ago and I write and support desktop and web applications to deliver functional, powerful solutions for each of our customer’s unique requirements. I love the fact that what I do can really make a difference to the efficiency of someone’s business. In my spare time I enjoy catching movies, listening to live music, and generally socialising with my friends.

Paul Williams

Paul Williams

Technical Support Engineer

Ever since I was little, I’ve wanted to fix things, so finding IT solutions seems the perfect career. I’ve worked for large multinationals from media to manufacturing and transportation to finance, giving me experience in many fields. I’ve been with Smooth IT since 2013 and I work primarily in education – I advise, implement and support IT solutions for schools. In my spare time you’ll find me on the football pitch, helping out with my son’s team; or with my family, or seeing the world. (I’m a closet DIY enthusiast and gardener too!)

Travis Ovens

Travis Ovens

Systems Engineer

When I left the army, I went to work for my Local Authority as a systems engineer, focusing mainly on systems for education. I’ve been with Smooth IT since 2008 and I recently completed a project for a school in Bath, upgrading its equipment and merging two sites into a single network –including installing high-performance wireless.

When I’m not at work, I’ll probably be trying to keep fit – I’m a keen cyclist, and, in 2014, I completed the Tough Mudder endurance event.

Rob Hall

Rob Hall

Senior Technical Support Engineer

I’ve been with Smooth IT since 2006 and I’m primarily responsible for the Smooth IT Business Clients. I’m involved right from the planning stage, through installation to ongoing support and maintenance. I am a Microsoft Certified IT Professional (MCITP), Microsoft Certified System Engineer (MCSE) and a Cisco Certified Network Associate (CCNA). When I don’t have my head in a server and when I’m not crawling under desks, I like to spend time with my family, and walking and swimming.