Fixed Price IT Support
As well as offering Pay as you go IT Support we also offer Fixed Price IT Support service which takes the worry and hassle out of making sure your Business IT systems are up to date and running as they should be. With our Fixed Price IT Support service we take complete responsibility for managing you IT, supporting your IT and maintaining your IT allowing you to focus on running your core business, just like you would if you had an in-house IT Support department.
Our Fixed Price IT Support is tailored to your individual business requirements, but can include the following.
- Phone, Remote & Onsite ticketed Support.
- 24 x 7 Real-Time Monitoring.
- Server & Workstation Configuration Management.
- Microsoft Security and Patch Management.
- Managed Security and Software Updates.
- Managed award winning Anti-Virus and Anti-Malware.
- Firewall Management & Maintenance.
- Router & Switch Management & Maintenance.
- Backup Management & Monitoring.
- Vendor Management.
- Virtual IT Director.
- Monthly Network Health Report.
But what we do is more than just fixed price IT support, whether resolving issues remotely via our help desk, maintaining your IT infrastructure’s performance, carrying out proactive on-site support, monitoring your systems or liaising with 3rd party suppliers – we will do it all so that you don’t have to. Because we take full responsibility for your IT infrastructure, you can rest assured that we will be as interested in your IT systems as you are.
Our proactive approach to Fixed Price IT support will ensure that we understand your business and provide the advice and recommendations to keep your IT delivering value to the business.
Contact us to discuss your businesses Fixed Price IT support requirements.